Frequently asked questions
What happens if I have handled the stone and contaminated it?
It is important that you send the kidney stone as clean as possible (you can rinse it with water if necessary). Remember to dry it before placing it in the plastic container.
I have a very small fragment, is it usable?
We can analyze any fragment; we have very advanced technical equipment.
Can I include more than one fragment?
You can include as many fragments as fit into the container.
What if I don’t know how to interpret the analysis results?
You can always contact our customer service department by email at info@devicare.com or by calling +34 664 264 374. You may also take the analysis to your referring physician so they can explain it to you.
